Frequently asked questions
Questions? We've got answers.
Everything you need to know about Vendly. If you can't find the answer, reach out to our support team.
Getting Started
About 5 minutes. You'll verify your email, add basic info, and you're done. Start listing bundles right after.
No setup fees. Ever. You only pay when you make sales. We take a small commission per transaction — that's it.
Any digital product or service. Data bundles, courses, subscriptions, consultations — if it's deliverable, it works on Vendly.
Absolutely. The dashboard is fully responsive. Check sales, message resellers, approve new vendors — all on mobile.
Resellers
You share your unique reseller link on WhatsApp, Instagram, TikTok — wherever your audience is. They sign up through the link and get their storefront instantly.
Yes. Set it per reseller or per bundle. Full control. You can even run different promotions for different regions.
Mobile Money — MTN, Vodafone Cash, AirtelTigo. Automatic payouts every week. Your resellers love it.
You can pause or remove them anytime. Their storefront goes dark, but you keep all customer data. Zero drama.
Sales & Payouts
Mobile Money (MTN, Vodafone, AirtelTigo), card payments, or bank transfer. All integrated. Your customers pick what's easiest.
Weekly automated payouts to your Mobile Money account. No waiting. No manual requests. Instant.
2.5% per transaction + payment processing fees. No hidden costs. You see exactly what you're paying.
Completely. Set different prices for different resellers, offer bundles, run limited-time promos. Total flexibility.
Features & Customization
Yes. Colors, logos, descriptions, images — make it yours. Your resellers get their own branded version of your store.
Coming soon. We're building robust APIs so you can integrate Vendly with your existing tools.
Of course. You own your data. Download sales reports, customer lists, and transaction history anytime.
No limits. Grow as much as you want. We scale with you.
Support & Technical
Our support team is here. Email, chat, or call — we respond fast. Your business doesn't stop.
Bank-level encryption. PCI compliant. Your data is safer with us than it is on your phone.
We send them onboarding videos and guides. You can also create custom training materials and share them directly through the dashboard.
We won't. But if the unthinkable happens, we give you all your data in standard formats within 30 days. No lock-in.